Complaints and Appeals Policy
Complaints and Appeals Policy
The MISJ – International Journal of Medical Research and Allied Sciences (MISJ-IJMRAAS) is committed to maintaining a fair, transparent, and ethical publication process. Authors, reviewers, and readers have the right to raise concerns or appeal editorial decisions in accordance with established publication ethics standards.
1. Scope of Complaints
Complaints may include, but are not limited to:
- Unreasonable delays in manuscript processing or publication
- Concerns regarding editorial handling or peer review
- Perceived bias, unfair reviewer comments, or conflicts of interest
- Ethical concerns related to submitted or published manuscripts
- Alleged breaches of journal policies or publication ethics
2. Appeals Process
Authors may appeal editorial decisions by submitting a written explanation to the editorial office within 30 days of the decision notification.
- Appeals are reviewed by a senior editor or editorial board member not involved in the original decision-making process.
- Additional peer review or editorial assessment may be conducted where necessary.
- The final decision after appeal shall be considered binding.
3. Submission of Complaints or Appeals
Complaints and appeals should be submitted via email to:
- All submissions will be acknowledged within a reasonable timeframe.
- Complaints and appeals will be handled confidentially and impartially.
- The editorial office will investigate the matter thoroughly and provide a reasoned response based on journal policies and ethical guidelines.
4. Principles and Ethical Standards
The journal ensures that:
- All complaints and appeals are handled fairly, objectively, and without discrimination
- Confidentiality of all parties involved is maintained
- Decisions are based on evidence, journal policies, and ethical standards
- Procedures are conducted in accordance with COPE guidelines and best editorial practices
Conclusion
MISJ-IJMRAAS is committed to maintaining transparency, accountability, and fairness in the publication process by providing a structured mechanism for addressing complaints, concerns, and appeals.